The Quality System is the backbone of a successful and repeatable manufacturing system. The strongest companies employ a QMS that oversees all facets of the contract manufacturing operation. With these systems in place, products can be built repeatably each and every day, dramatically reducing the chance of discrepant products ever reaching the customer destination.
Discrepant products can not only effect the relationship a Contract Manufacturer has with their customer, but can also turn to be a life or death situation depending on what industry the product will be used in. If the Contract Manufacturer builds machinery and equipment for the heavily regulated Defense and Medical Industries, then there are extra processes that are in place.
In order for a program to be successful, there must be a robust Quality Assurance Team to enforce that the quality plans are adhered to during the duration of the manufacturing company's project. Quality Plans have many purposes in a manufacturing environment. First and foremost, a Quality Plan ensures that conformance is based on the customer's requirements. If the customer is in a specific industry, such as the Defense and Medical Industries, then there are extra standards that must be outlined in the Quality Plan since compliance to a product's specifications can put the end user in life or death situations, if the product has not been manufactured correctly.
A Quality Plan also provides traceability for products, and their parts, as they move through the manufacturing process. Traceability allows for full transparency of manufacturing for the machinery or equipment manufactured by a third party Contract Manufacturer. If you are using a CM to outsource your manufacturing, you can insist on viewing these Quality Plans to ensure that the plans and requirements are being met.
A great CM will include a customer's goals and objectives in the Quality Plan, along with processes and procedures, and the distribution of responsibilities. This is so the manufacturer can work with the customer's end goal in mind. At PEKO, superior Quality is integral to customer satisfaction and the mutual success of PEKO and our partners.
Having a robust Quality Control plan in place identifies and, if applicable, corrects any nonconforming material or finished product before shipments are made to the customer or end-user. When nonconforming products are identified, it is the responsibility of the Quality Control Team to fix the defected material if suitable, and also identify how and where the defect took place. When robust Quality Control processes are in place, then corrective measures will take place to make sure the defect does not happen again.
Robust Quality Assurance and Control Teams are essential for high-quality and well-defined end products that are produced within a Contract Manufacturing facility. Nonconforming material should be assessed through the Quality Control team while historical records should be kept for full transparency.
If you're interested in outsourcing your manufacturing and would like more information on how PEKO can help drive your success in the market place, request a quote below!